Implementing an Enterprise Resource Planning (ERP) system should be a turning point for any organisation — bringing unified processes, better visibility, and stronger performance. Yet, industry research reveals a sobering truth: over 79% of ERP projects in the UK either fail outright or underdeliver on their intended value.
One of the most common victims of these challenges is Microsoft Dynamics 365 Business Central, a powerful platform that too often falls short of expectations due to misaligned configurations, poor stakeholder engagement, or weak project governance.
At Automate Business Solutions, we’ve helped multiple organisations rescue, re-align, and re-launch failing ERP implementations — turning frustration into functionality. Let’s explore why so many projects go wrong, and how we help put them right.
1. Why ERP Projects Fail
a. Lack of Strategic Alignment
Many ERP implementations begin as IT upgrades rather than business transformations. Without a clear understanding of why the ERP is being deployed — and how it connects to corporate objectives — the system quickly becomes a digital silo rather than a strategic enabler.
b. Poor Change and Stakeholder Management
ERP projects touch nearly every department. When end-users, finance teams, and managers are not properly engaged or trained, adoption plummets. Employees revert to legacy spreadsheets or manual workarounds, undermining the system’s integrity.
c. Misaligned Configuration and Data Migration Errors
Incorrect setup of chart-of-accounts, workflows, approval chains, or inventory models often leads to chaos post-go-live. Data inconsistencies and configuration mismatches cripple reporting accuracy and financial control — especially common in Dynamics 365 Business Central deployments.
d. Inadequate Project Governance
Without structured project management, milestones are missed, testing is rushed, and vendor communication becomes fragmented. Budgets spiral while value delivery stalls.
e. Insufficient Post-Go-Live Support
Once the system is live, many partners step back too early. Without continuous optimisation, monitoring, and user feedback, minor issues snowball into major system breakdowns.
2. Why Microsoft Dynamics 365 Business Central Projects Are at Risk
Microsoft Dynamics 365 Business Central is a robust ERP designed for SMEs and mid-sized enterprises. Its flexibility is both its strength and its weakness.
- High configurability means errors can easily occur if requirements are not properly mapped.
- Frequent updates from Microsoft demand continuous adaptation.
- Integration complexity — linking with CRM, Power BI, or third-party apps — requires skilled oversight.
When poorly implemented, organisations end up with under-utilised licences, broken integrations, and frustrated teams who feel the system “doesn’t fit” their way of working.
3. How Automate Business Solutions Helps Businesses Recover and Succeed
At Automate Business Solutions, we specialise not only in new ERP deployments but also in project resuscitation and recovery. Whether your Dynamics 365 Business Central implementation is incomplete, off-track, or failing to deliver ROI, our structured intervention model can restore confidence and capability.
a. Project Resuscitation
We begin by conducting a diagnostic audit of your current ERP environment — assessing configuration, data flows, customisation, and user challenges. This allows us to stabilise the system, restore core functionality, and develop an actionable recovery plan.
b. Correcting Misaligned Configurations
Our consultants deep-dive into Business Central’s setup — from financial modules to inventory, procurement, and manufacturing — identifying misconfigurations that cause reporting errors or process inefficiencies. We then realign the system with your actual business structure and workflows.
c. Re-implementation and Process Redesign
Sometimes, the best way forward is a controlled re-implementation. We rebuild your system on solid foundations — re-mapping business processes, cleansing data, and optimising integrations. The result: a clean, efficient, fully aligned ERP that delivers measurable value.
d. Stakeholder Engagement and Change Management
We believe ERP success is 20% technology and 80% people. Our team works closely with your leadership and users to rebuild trust and engagement. Through workshops, communication plans, and continuous feedback loops, we ensure every stakeholder understands both the system and its purpose.
e. Training and Capability Building
Our tailored training programmes turn reluctant users into confident system champions. We offer both classroom and hands-on, scenario-based sessions to ensure staff can use Dynamics 365 Business Central efficiently — improving adoption and long-term ROI.
f. Expert Advisory and Project Management
Our certified consultants and project managers bring structure and accountability back to ERP delivery. We apply proven methodologies (Agile/Waterfall hybrids) to manage scope, risk, and quality while ensuring alignment with strategic objectives.
4. Turning Failure into Competitive Advantage
A failed ERP project is not the end of the road — it’s an opportunity to learn, adapt, and transform. When revived correctly, an ERP system like Microsoft Dynamics 365 Business Central becomes more than software: it becomes the digital backbone of your enterprise.
With Automate Business Solutions as your partner, you gain:
- Transparent project recovery and communication plans
- Realigned system architecture tailored to your business model
- Improved stakeholder confidence and user adoption
- Measurable ROI within months of re-implementation
5. Our Proven Recovery Approach
| Phase | Objective | Key Activities |
| Assessment | Understand the root causes | Technical and functional audit, user interviews, configuration review |
| Stabilisation | Restore immediate usability | Error correction, data cleansing, reporting fix |
| Realignment | Rebuild core processes | Workflow redesign, module optimisation |
| Enablement | Empower users and leaders | Training, communication, role-based dashboards |
| Governance | Sustain long-term success | Project management, monitoring, continuous improvement |
Conclusion: From ERP Chaos to Clarity
ERP failure is painful — but it’s not irreversible. The difference between ongoing frustration and lasting transformation lies in the right expertise and structured recovery.
At Automate Business Solutions, we bring together certified Dynamics 365 specialists, change-management experts, and project managers who know what it takes to rescue struggling implementations and turn them into high-performing systems.
Whether your ERP is partially deployed, misconfigured, or rejected by users, we can help you get back on track — faster and smarter.
👉Ready to recover your Dynamics 365 Business Central project?
Contact Automate Business Solutions today and let’s transform your ERP challenge into a success story.