Effective Date: 26 October 2025

Automate Business Solutions (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible way. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or interact with us.

1. Information We Collect

We may collect the following types of information:

• Personal details: name, company name, job title, and contact information such as email address and phone number.

• Demographic information: postcode, preferences, and interests.

• Technical information: IP address, browser type, operating system, and pages visited.

• Other data: information relevant to customer surveys, offers, or service requests.

2. How We Use Your Information

We collect and process information to:

• Provide and improve our products and services.

• Maintain internal records.

• Respond to enquiries or support requests.

• Send promotional emails about products, services, or special offers (only if you’ve opted in).

• Conduct market research to improve our offerings.

• Personalise your website experience.

3. Legal Basis for Processing

We process your data under the following lawful bases:

• Consent — when you have opted in to receive marketing communications.

• Contractual necessity — to provide services or fulfil an order.

• Legal obligation — to comply with applicable laws.

• Legitimate interests — for internal business analytics and service improvement.

4. Data Security

We are committed to keeping your information secure. We have implemented appropriate technical and organisational measures to safeguard and protect your data from unauthorised access, alteration, or disclosure.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files placed on your computer to help analyse web traffic and tailor content to your preferences. You can choose to accept or decline cookies in your browser settings.

For more details, please see our Cookie Policy (if available).

6. Analytics and Tracking

We may use trusted third-party analytics services such as Google Analytics and Microsoft Clarity to understand user behaviour and improve our website. These services may collect information such as your IP address, browser type, and pages visited. Data is anonymised and used for statistical purposes only.

Learn more about how Google uses data:
https://policies.google.com/technologies/partner-sites

7. Email Marketing

We may use secure email marketing platforms (e.g. Mailchimp) to send newsletters and updates. You can unsubscribe from these communications at any time via the unsubscribe link in our emails.

8. Sharing Your Information

We do not sell, rent, or lease your personal data to third parties.
We may share limited information only with service providers who help operate our website, process payments, or deliver services — under strict data protection agreements.

9. Links to Other Websites

Our website may contain links to external sites. Please note that we are not responsible for the content or privacy practices of those websites. You should review their privacy policies before providing any personal data.

10. Your Rights

Under the UK Data Protection Act 2018 and UK GDPR, you have the right to:

• Request a copy of the personal data we hold about you.

• Request corrections to inaccurate information.

• Withdraw consent to marketing at any time.

• Request erasure of your data, subject to legal requirements.

To exercise your rights, please contact us at:
info@automatebs.co.uk

11. Data Retention

We keep your personal information only as long as necessary to fulfil the purposes for which it was collected, or as required by law.

12. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date. Please check back regularly to ensure you are aware of any changes.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Automate Business Solutions
44 Proclamation Avenue, Rothwell, NN14 6GY
Northamptonshire, United Kingdom
info@automatebs.co.uk
01536 601164